• Front of House Manager

    Company : Name Abiitan Mill City
    ID 2019-15575
    Posted Date
    24 hours ago(11/13/2019 7:34 AM)
    US-MN-Minneapolis/St. Paul
  • Overview

    Smith & Porter is seeking a Front of House Supervisor to join its team.  Smith & Porter is located in Abiitan, an Ecumen senior housing community situated in the heart of the Mill City District of Downtown Minneapolis.


    Smith & Porter is open to the public and is comprised of a full-service restaurant and bar, a café, catering services, and a private dining room, totaling 120-seats. Smith & Porter also supports The Terraces, Abiitan's Memory Care and Assisted Living Residences, by providing those who live there three meals a day. Smith & Porter's goal is to make every meal special. We feature high quality, locally-sourced ingredients prepared to the best of our ability. Not all restaurants in Minneapolis take our made-from-scratch approach, but it's important to us, because quality matters. Smith and Porter offers an upscale experience in a casual setting. Our restaurant is just steps from countless attractions including the Stone Arch Bridge, Gold Medal Park, Saint Anthony Falls, The Guthrie Theater, US Bank Stadium and other local attractions.


    Abiitan provides three levels of care, which helps us fulfill our goal of being an “Age in Place” community.


    Independent Living – 77 residences

    Assisted Living – 28 residences

    Memory Care – 20 residences


    Our employees are dedicated to empowering our customers to lead richer, fuller lives. We are looking for team members who can embrace creativity and deliver excellent customer service to make Abiitan and Smith & Porter the best place to work in Downtown Minneapolis.


    *Abiitan offers free underground parking to all employees


    The Supervisor is responsible for assisting with food and beverage preparation, serving, and cleanup. This position will partner with department leaders to maintain awareness of facility special events and activities to ensure that adequate product and labor are available. In addition, this position will monitor food and supply levels and ordering and will supervise, train and mentor dining staff. 


    Essential job responsibilities include:

    1. Works in conjunction with all members of the leadership team and staff ensuring that we consistently demonstrate the responsible service and sale of alcohol and all required staff are properly trained.

    2. Manages restaurant front of house staff holding them accountable to the policies and procedures of the department.

    3. Ensures quality meals are presented, and served to residents, families, guests, patrons and employees.

    4. Ensures all customers, residents and patrons both internal and external feel welcome and are given responsive, friendly and courteous service at all times.

    5. Produces the staffing schedule, hires, supervises, trains and mentors restaurant staff to maintain adequate staffing.

    6. Assists all workers and positions in the restaurant; identifies what needs to be done and assists as needed.

    7. Maintains a clean sanitary work area, complies with state and federal rules and regulations, and follows established policies, procedures and practices of the facility.

    8. Partners with department leaders to maintain awareness of facility special events and activities to ensure adequate product and labor are available.

    9. Successfully manages assigned responsibilities – like labor costs, bar cost, etc.

    10. Properly operates food equipment in the food preparation area, and other equipment used by the dining department. Trains staff on proper use of equipment. Contacts vendors for service as needed.


    Minimum Required Qualifications:


    • Ability to communicate effectively both verbal and written
    • Ability to follow all safety rules, regulations, policies and procedures of the facility including but not limited to: Vulnerable Adult and Abuse Policy, HIPAA, Resident’s Bill of Rights, Universal Precaution, AWAIR, OSHA, Right to know, SDS, ADA, HUD Policy and Procedures, Fair Housing laws and regulations.

    Equal Opportunity Employer

    Ecumen is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, familial status, disability or veteran status.


    We participate in E-Verify.


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