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Resident Services Coordinator

Resident Services Coordinator

Posted Date 
Administrative, Clerical

More information about this job


Rose Senior Living - Avon seeks a Resident Services Coordinator to join its team.  Rose Senior Living - Avon is developed and owned by Edward Rose & Sons, known for creating amenity-rich communities where people can appreciate comfortable and affordable living in beautiful settings.  Partnering with Edward Rose & Sons is Ecumen, a not-for-profit organization that has grown to be one of the most innovative leaders in senior housing and services, empowering individuals to live richer and fuller lives. The Avon, Ohio location consists of 175 units:  72 independent living rental apartment homes, 65 assisted living rental apartment homes and 38 residences for seniors requiring memory care services.


The Resident Services Coordinator is responsible for scheduling all direct care staff. Assures personal cares are scheduled and delivered appropriately, resident’s needs are being met and that the community is adequately staffed 24/7.


Essential job responsibilities include:


  1. Assures community has adequate staff to care for residents 24 hours a day/ 365 days a year.

  2. Coordinates staffing and scheduling of direct care staff.

  3. Confirms daily service schedules and print as needed.

  4. Reviews and coordinates requests for time off, schedule changes, and overtime with Supervisor approval.

  5. Assists with resident cares as needed included, but not limited to; bathing, dressing, grooming, medication administration, dining assistance, and other RN delegated tasks.

  6. Assures medication administration records and other paperwork is properly filed. Perform monthly chart audits.

  7. Assists in training and mentoring new resident assistants.

  8. Helps each resident to reach and maintain the highest level of performance and independence.


Resident Services Coordinator

Minimum Required Qualifications:

  • Previous experience working with seniors
  • Current valid driver’s license if applicable
  • Ability to communicate effectively both verbal and written
  • Ability to follow all safety rules, regulations, policies and procedures of the facility including but not limited to: Vulnerable Adult and Abuse Policy, HIPAA, Resident’s Bill of Rights, Universal Precaution, AWAIR, OSHA, Right to know, SDS, ADA, HUD Policy and Procedures, Fair Housing laws and regulations


Preferred Qualifications:


  • GED or High School Diploma
  • State Tested Nurse Aide (STNA)
  • 3 or more years working with older adults


Equal Opportunity Employer

Ecumen is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, familial status, disability or veteran status.


We participate in E-Verify and pre-employment drug testing.