Resident Services Coordinator

1 week ago
Administrative, Clerical


Ecumen Meadows seeks a Temporary Resident Services Coordinator to join its team.  Ecumen Meadows consists of 94 independent living and assisted living rental apartment homes, as well as 14 additional residences for seniors requiring memory care services and is located in Worthington, Minnesota. Ecumen creates home for older adults wherever they choose to live. Our employees are dedicated to empowering our customers to lead richer, fuller lives and have consistently recognized Ecumen as a “Best Place to Work,” an award by the Minneapolis-St. Paul Business Journal.



The Resident Services Coordinator is responsible for adequately staffing, training and scheduling Resident Assistants to ensure personal cares and resident’s needs are being met. Specific responsibilities include:

  • Schedules Resident Assistants to assure building is staffed 24 hours a day/365 days a year.  Approves all requests off, switches, etc. Assists with payroll of nursing staff.
  • Assist with hiring and training of all new Resident Assistants, mentoring as needed.
  • Fills in as a resident assistant in emergency situations and/or when shift cannot be covered.
  • Assist Resident Assistants with delegated tasks when needed including: Bathing, Dressing and Grooming, Personal Hygiene, Medication Administration, Diabetic Management, Meal preparation and assisting with residents who need help eating, Vitals, Transfers, and other treatments as assigned
  • Assures new resident paperwork is complete.
  • Creates, prints, and confirms daily schedules. Assists with month end billing process.
  • Assures medication sheets are in place and correct each month.
  • Other duties as assigned.

Responsibilities for all Ecumen Positions:


1.      Acting with Honor and Character

  • Ethics and Values: Engages in open and honest dialogue with others.  Treats individuals respectfully, professionally and fairly.
  • Integrity and Trust.  Shows consistency between words and actions.  Protects confidential (and sensitive) information.  Effectively handles emotions, including anger and frustration.

2.      Honoring Brand

  • Personal Alignment: Models commitment to Ecumen's mission, vision, values. Demonstrates an understanding of how their role contributes and adds value to their business unit and Ecumen.
  • Drive and Initiative: Sets high standards for his or her performance.  Accepts responsibility for taking initial action.

3.      Creating the new and different

  • Creativity: Is willing to challenge the status quo.  Encourages others to try new methods and approaches.  Supports his/her team, even when the initial efforts are unsuccessful.

4.      Empowerment

  • Customer and Team Focus: Establishes and maintains effective customer relationships.  Demonstrates effective listening skills.  Involves others in shaping plans and making decisions that affect them.  Uses customer perspective, feedback and data for decision making and improvements in service delivery.  Reliably and consistently demonstrates timely follow through and responsiveness to customer needs and requests.  Champions initiatives that drive increased customer satisfaction.


This position prefers a person who has previous related experience as well as a current, valid driver’s license and proof of insurance.  All Ecumen employees must possess the ability to communicate effectively, including written and verbal skills; work well, both individually and as part of a team, through respect, collaboration and dedication; and successfully interact with a diverse culture base. The successful candidate must be able to prioritize and organize work effectively and efficiently, and demonstrate a positive attitude, high integrity and ethical awareness.

EOE/AA. Drug Free Workplace.

Equal Opportunity Employer

Ecumen is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, familial status, disability or veteran status.


We participate in E-Verify and pre-employment drug testing.


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